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AShutterForYou Inc. Order Policies

Free Shipping - Price Guarantee - Terms and Conditions

Limited Warranty
Free Shipping
Price Guarantee
Free Samples
Colors
Measurements
Security
Privacy
Changes/Cancellations
Payment
Sales Tax
No Cost Replacement
FedEx/UPS
Ground Freight Delivery
Installation

Lifetime Limited Warranty for Worry-free Buying
AShutterForYou.com Plantation Shutters are covered by a Limited Lifetime. You know you can trust our custom Norman Plantation Shutters for quality although they cost you much less than local merchants and other web shutter companies.

Free Shipping in Continental United States. All others please call 800-779-7145. Please be aware that if large orders are shipped by trucking companies, then someone will need to be available to help unload the shipment. Many trucking companies offload from the truck only and do not carry into apartments above the first floor. Please make arrangements in advance for these situations. Delivery times may vary depending on the product. The estimated delivery times include working days and exclude weekends, holidays, and factory closing days. Sometimes, there may be delays caused by temporary factory overload. AShutterForYou.com cannot be responsible for shipping delays caused by matters beyond its control.

Signature Required: If you would like to require a signature upon delivery, then please note that on your order or inform our customer service representative at time of order.

125% Plantation Shutter Price Guarantee
It is unlikely that you will ever see a comparable custom made Norman Plantation Shutter for a lower price. If you do, let us know and we will promptly sell you the same shutter plus grant you an additional 10% discount of the price difference.

EXAMPLE: If our price was $100 and you found the same Norman Shutter for $90 we would sell it to you for $90 less 10% of the difference ($10 times 25% = $2.50 discount). Your price for that shutter order would be $90 - $2.50 = $87.50.

Our guarantee extends up to 4 weeks after your purchase, so you know you can buy now with confidence. To qualify, simply send us the publicly announced advertisement or exact Web site address (URL). Verbal quotations over the phone do not qualify.

Please remember that our 125% Price Matching Policy applies only to Norman Plantation Shutters.

FREE product swatches/samples are available for customers seeking an exact color match. If an exact color match is needed, then please request free samples before placing your order. Once you receive your samples, keep in mind that even the actual sample can have minimal color variations as stated by our manufacturers.

Note: If two products have the same color name that does not mean they are the same exact color. Please order samples of all products you wish to consider purchasing to avoid any confusion.

Color Disclaimer: Computer monitors are not all calibrated for color the same way. Electronically reproducing color on the web is imprecise. Therefore, we cannot guarantee that what you see accurately portrays the color. We have gone to great lengths to portray colors as accurately as possible.

Ensuring the Right Measurement: We will contact you after you have placed your order to review and confirm the measurements. We may request pictures so there are no measurement mistakes.

Online Security: All personal information is processed through our secure server. AShutterForYou.com utilizes industry-standard Secure Sockets Layer (SSL) technology that encrypts all your information before it is sent to us. You may also call us at 1-800-779-7145 and a customer service representative will take the order by phone.

We respect your privacy. All personal information you provide to us WILL remain absolutely confidential and be used solely to communicate better with you. We have never and will never share your information with any outside parties.

Changes or Cancellations: Because our products are custom made to your exact specifications, they are not suitable for resale in the ordinary course of business. Please be sure of your purchase prior to finalizing your order.

Payment: Because Norman Plantation Shutters are custom made to your exact specifications, we require all orders to be paid for when the order is placed. We accept Visa and MasterCard thru our website and over the phone. Cashier's checks, personal checks, and money orders must be mailed to our office before your order is started. NOTE: If you would like to pay by check, there will be a holding period of 7-10 days so the check can clear the bank before processing order. Credit cards are charged up front for the total sales which includes shipping. Cancellations and/or changes in orders can only be made up to 8 hours after being finalized.

No Sales Tax except Florida: AShutterForYou.com will not impose sales tax on orders that are delivered outside of the state of Florida until such taxes are imposed on web sales by law.

No Cost Replacement: If the product is found to have an error that manufacturer’s fault, then it will be replaced without any cost to the buyer including no cost shipping. AShutterForYou.com products are custom made and are non-returnable and non-refundable. For this reason we require that as soon as your order arrives, you inspect everything including color, size, fit, and quantity.

FedEx or UPS Delivery: Shippers are responsible for damage in shipping. If anything appears incorrect or there is damage please notify your shipper within 2 days. Please notify us so we can assist in every way possible.

NOTE: Please do not discard the shipping boxes until you verify that all products are correct and free from defects of parts and workmanship. Manufacturers will not supply replacement boxes.

Ground Freight Delivery: If there is damage, you must note on the bill of lading with the delivery driver the nature of the damage. Please advise us so we may assist you with determining your proper claim amount against the shipping company. Pictures will facilitate claim processing and claim amount.

Please do not discard the shipping boxes until you verify that all products are correct and free from defects of parts and workmanship. Manufacturers will not supply replacement boxes. Freight companies are responsible for shipping damage.

Installation Note: Installation instructions are emailed in advance and most of our online clients insist on doing their own installation. However, if you plan on hiring a professional installer, we highly suggest you wait until ALL of the products have arrived so they can be unpacked and inspected making sure all the parts are present and the products are in proper condition BEFORE scheduling the installation. Most installers charge higher fees for secondary trips to your home and this is not something we are able to reimburse.